Technical Support Engineer at Plesk

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We are currently looking for a Technical (Windows/Linux) Support Engineer with German and English language skills, preferrable at our beautiful office in Cologne, Germany

WE OFFER AN EXCITING ROLE WITH DIVERSE RESPONSIBILITIES

• As a Technical Support Engineer at Plesk you will work with the latest server technologies
• You support our clients around the world to use Plesk most effectively
• You answer customer requests, investigate the reported issue, provide causes and resolutions, fix errors or help customers to solve them
• You expand our Knowledge Content Standard by writing articles about common problems and how to solve them
• You work with Plesk experts inside and outside the company to make Plesk even better
• Your expertise in Plesk and related technologies will continue to improve

WE CARE FOR A UNIQUE WORKING ENVIRONMENT

• As a team we thrive for excellence, innovation, collaboration and efficiency
• We enjoy what we do, understand our customers and build a state of the art platform that clients love and need
• Work with a cool team and enjoy an open-door policy on all levels
• Take the freedom to bring up fresh ideas and new initiatives and we will support you
• We keep all our actions and goals transparent, cultivate a culture of leadership, inclusion, execution and respect
• We offer a global, entrepreneurial work environment with a strong team spirit
• Expect interesting and challenging tasks in a dynamic and successful company

WE NEED YOUR SKILLS AND EXPERTISE

• You are interested in becoming an expert in the field of web and hosting
• You have experience in system administration of Linux and Windows servers, as a DevOps or in a similar profession
• You have expert background in Web Server, Mail, FTP, DNS, SQL, network under Windows and Linux
• You are a structured and precise person with a high level of (self-) motivation and hands-on mentality
• You are open-minded and communicative, enjoy working in international teams and have a passion for what you do
• You speak German and English fluently, another language is an advantage

HAVE WE CAUGHT YOUR INTEREST?
Please send us your complete application in english including your CV, motivation, salary expectation and possible starting date via our online form on our career page:
https://www.plesk.com/careers/windows-linux-support-engineer/