Hello,
I bought/rented a v-server from eurohoster 6 weeks ago.
The problem is that all mails to our customers end up in the spam folder.
The support did not want to help, said he was not responsible.
I was referred to Dkim, DMARC and SPF.
I spent the last two weeks with generators and reading to understand the problem.
After generating these values a hundred times, which have also been "found OK by online tests, mails still arrive only in the spam folder.
I have created test mail accounts in hotmail, gmx. gmail, eclipso, freenet and mail.de. everything ends up in spam.
Please help, I am not familiar with this. Also the over 100 hours of research to understand this problem did not bring success.
Thanks for your time and help
Wolf
I bought/rented a v-server from eurohoster 6 weeks ago.
The problem is that all mails to our customers end up in the spam folder.
The support did not want to help, said he was not responsible.
I was referred to Dkim, DMARC and SPF.
I spent the last two weeks with generators and reading to understand the problem.
After generating these values a hundred times, which have also been "found OK by online tests, mails still arrive only in the spam folder.
I have created test mail accounts in hotmail, gmx. gmail, eclipso, freenet and mail.de. everything ends up in spam.
Please help, I am not familiar with this. Also the over 100 hours of research to understand this problem did not bring success.
Thanks for your time and help
Wolf