Bad Pings (S4Y switch?)

J

jerry2

Registered User
Hi there

Hope this post will not get deleted, because it is in English. I don't know enough German and the translators are not very good :-(

I see many of you are by Server4You.de. I have since yesterday a very bad ping, loss of 3%. It happens from everywhere not only from my home. It seems to affect all users that are on the IP's: 85.25.138.x - 85.25.139.x. Traceroute shows problems with static-ip-85-25-255-173.inaddr.intergenia.de.

I sent support ticket but there is no response apart from them wanting my traceroute which I immediately sent.

Is anybody else on this IP's? If you are please try it and send a ticket. My remote desktop is hard to use because of freezes of the 3% lost PING's :-(

Yours

Jerry
 
Hi and Welcome Jerry,

Last week S4Y had bad problems with one of their Router. They told, that it was solved.
What's your location? From Germany everything's working fine.
 
Thank you. I will start learning German :-) This forum is great, but I must translate it using translator (maybe a hint for the administrator: can you make an Enlgish subforum maybe? There are a lot of people from outside that have servers in Germany)...

Yes, I am from Slovenia. I know they had problems, my server didn't have problem. Now it has problems. I tried pinging it also from Germany I have another RootDS at Keyweb and even from them the ping is breaking...

Can you please try to ping some address at 85.25.138.x (most of them are alive)... I loose every 25th ping and lose it badly (2 seconds). Don't just ping for 5 seconds please....

Traceroute shows error at the address at lambda I wrote in first letter. Problem is, my German is so bad I have trouble talking with right support people.
 
Yes, you are right.
There is a problem with pinging. There are pingloss from 0% upto 25%.
So i think you have to wait for an answer from S4Y
 
Hi, perhaps you can ask in a e-mail to s4y whether the have an slovenian speaking supporter. Many of the S4Y Supporters come from the Eastern Europe States.

Good luck & cu Jpsy


P.S. : I just noticed that my english get's awfull... :rolleyes: sry
 
Are you joking? Slovenian support? They don't have English support!

If there is anybody reading this thread who has IP in the range 85.25.138.x - 85.25.139.x please check your ping (it will be bad) and write a support ticket to S4Y...

Anyway, how long it takes for them to answer?

Jerry
 
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