Plesk Obsidian Update Probleme

spookie79 · Nov 19, 2020

Hallo,
ich beobachte nun schon Tag für Tag, was mit meinem Plesk los ist auf dem Strato V-Server. Die Updates laufen nicht mehr weiter, neue Versionen kommen nicht rein. Die Reparieren Funktion läuft durch aber es hilft leider nicht. Updates/Upgrades machen endet immer damit, dass mir angezeigt wird "Plesk Installer wurde aktualisiert", aber die drauffolgende Seite läuft dann nicht mehr. Bin etwas ratlos. Könnt Ihr helfen?
Eigentlich warte ich auf die 18.0.31 weil damit scheinbar über Plesk das Ubuntu Update auf die 20.x LTS gemacht werden kann, aber dazu müsste PLesk erstmal wieder vollständig laufen.

Betriebssystem Ubuntu 18.04.5 LTS
Produkt Plesk Obsidian
Version 18.0.30 Update #2, zuletzt aktualisiert: 6. Okt. 2020 04:51:21

GwenDragon · Nov 19, 2020

http://h2491842.stratoserver.net ist erreichbar.

spookie79 · Nov 19, 2020

Das schon, aber nicht die http://h2491842.stratoserver.net:8447/ oder https://h2491842.stratoserver.net:8447/?locale=de_DE.UTF-8 wo da aufgerufen wird. Updates fliegen weiterhin keine rein für Plesk.

Bekomme den Port 8447 - autoinstaller (TCP) nicht freigeschaltet

GwenDragon · Nov 20, 2020

Dann eben per SSH einloggen und Plesk in der shell (Kommandozeile) aufrufen und upgraden.
plesk installer update

spookie79 · Nov 20, 2020

Habe ich gerade gemacht, Danke hierfür. Aber es hat sich nichts an der Version geändert und es gab auch eine Fehlermeldung:

Code:

ERROR: Not found source for system packages (release 18.04) in APT software sources configuration:
Package files:

Hier der Auszug:

Code:

Doing restart of Plesk Installer...
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Checking for installed packages...
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Downloading file pool/PSA_18.0.30_4529/plesk-18.0.30-ubt18.04-x86_64.inf3: 100%                                                      was finished.
Getting new version of Plesk Installer...
Downloading file parallels_installer_Ubuntu_18.04_x86_64.md5sum: 0%
Downloading file parallels_installer_Ubuntu_18.04_x86_64.md5sum: 100% was finished.
Getting done, Plesk Installer is ready to restart.
Doing restart of Plesk Installer...
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Checking for installed packages...
Downloading file pool/PSA_18.0.30_4529/plesk-18.0.30-ubt18.04-x86_64.inf3: 0%
Downloading file pool/PSA_18.0.30_4529/plesk-18.0.30-ubt18.04-x86_64.inf3: 100%                                                      was finished.
Downloading Extensions Catalog feed...
Downloading file https://ext.plesk.com/api/v2/packages?platform=unix&version=18.0.30&ai-compatible: 0%
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Warning: apt-key output should not be parsed (stdout is not a terminal)
OK
Registering i386 architecture support
Synchronizing the Debian APT package index files...
Hit:1 ftp://ftp.stratoserver.net/pub/plesk/pool/PSA_18.0.30_4529 bionic InRelease
Hit:2 ftp://ftp.stratoserver.net/pub/plesk/debian/SITEBUILDER_17.8.12 all InRelease
Hit:3 ftp://ftp.stratoserver.net/pub/plesk/ubuntu/PHP70_17 bionic InRelease
Hit:4 ftp://ftp.stratoserver.net/pub/plesk/PHP71_17 bionic InRelease
Hit:5 ftp://ftp.stratoserver.net/pub/plesk/PHP72_17 bionic InRelease
Hit:6 ftp://ftp.stratoserver.net/pub/plesk/PHP73_17 bionic InRelease
Hit:7 ftp://ftp.stratoserver.net/pub/plesk/PHP74_17 bionic InRelease
Reading package lists...

ERROR: Not found source for system packages (release 18.04) in APT software sources configuration:
Package files:
100 /var/lib/dpkg/status
     release a=now
500 ftp://ftp.stratoserver.net/pub/plesk/PHP74_17 bionic/all amd64 Packages
     release o=Plesk,a=bionic,n=bionic,l=PHP v 7.4 packages,c=all,b=amd64
     origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/plesk/PHP73_17 bionic/all amd64 Packages
     release o=Plesk,a=bionic,n=bionic,l=PHP v 7.3 packages,c=all,b=amd64
     origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/plesk/PHP72_17 bionic/all amd64 Packages
     release o=Plesk,a=bionic,n=bionic,l=PHP v 7.2 packages,c=all,b=amd64
     origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/plesk/PHP71_17 bionic/all amd64 Packages
     release o=Plesk,a=bionic,n=bionic,l=PHP v 7.1 packages,c=all,b=amd64
     origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/plesk/ubuntu/PHP70_17 bionic/all amd64 Packages
     release o=Plesk,a=bionic,n=bionic,l=PHP v 7.0 packages,c=all,b=amd64
     origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/plesk/debian/SITEBUILDER_17.8.12 all/all i386 Packages
     release o=Plesk,a=all,n=all,l=SITEBUILDER 17.8.12 packages,c=all,b=i386
     origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/plesk/debian/SITEBUILDER_17.8.12 all/all amd64 Packages
     release o=Plesk,a=all,n=all,l=SITEBUILDER 17.8.12 packages,c=all,b=amd64
     origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/plesk/pool/PSA_18.0.30_4529 bionic/extras amd64 Packages
     release o=Plesk,a=bionic,n=bionic,l=Plesk 18.0.30 packages,c=extras,b=amd64
     origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/plesk/pool/PSA_18.0.30_4529 bionic/all amd64 Packages
     release o=Plesk,a=bionic,n=bionic,l=Plesk 18.0.30 packages,c=all,b=amd64
     origin ftp.stratoserver.net
Pinned packages:


exit status 1

Joe User · Nov 20, 2020

Dann räume halt Deine sources.list auf...

spookie79 · Nov 21, 2020

Wie wird sowas gemacht? Woher weiss ich, was darin falsch/richtig ist?

Joe User · Nov 22, 2020

Dein System-Administrator wird das können und wissen, vorausgesetzt Du bezahlst ihn angemessen...

GwenDragon · Nov 22, 2020

Irgendwo hast du wohl ein Update gemacht und da ist was vermurkst.

Was zeigt denn:
plesk installer upgrade

spookie79 · Nov 23, 2020

Die Updates liefen immer automatisch, damit er aktuell bleibt im Plesk. Ich sehe ja auch, er macht das weiterhin:

Mit Deinem Befehl kommt folgendes hoch.
Es wurde in den letzten Monaten kein neues Tool oder eine App installiert, auch ansonsten nichts verändert, da ich vor Experimenten meinen Respekt habe bei dem System.

Code:

plesk installer upgrade
Doing restart of Plesk Installer...
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Checking for installed packages...
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Getting new version of Plesk Installer...
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Getting done, Plesk Installer is ready to restart.
Doing restart of Plesk Installer...
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Downloading Extensions Catalog feed...
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Warning: apt-key output should not be parsed (stdout is not a terminal)
OK
Registering i386 architecture support
Synchronizing the Debian APT package index files...
Hit:1 ftp://ftp.stratoserver.net/pub/plesk/pool/PSA_18.0.30_4529 bionic InRelease
Hit:2 ftp://ftp.stratoserver.net/pub/plesk/debian/SITEBUILDER_17.8.12 all InRelease
Hit:3 ftp://ftp.stratoserver.net/pub/plesk/ubuntu/PHP70_17 bionic InRelease
Hit:4 ftp://ftp.stratoserver.net/pub/plesk/PHP71_17 bionic InRelease
Hit:5 ftp://ftp.stratoserver.net/pub/plesk/PHP72_17 bionic InRelease
Hit:6 ftp://ftp.stratoserver.net/pub/plesk/PHP73_17 bionic InRelease
Hit:7 ftp://ftp.stratoserver.net/pub/plesk/PHP74_17 bionic InRelease
Reading package lists...

ERROR: Not found source for system packages (release 18.04) in APT software sources configuration:
Package files:
100 /var/lib/dpkg/status
     release a=now
500 ftp://ftp.stratoserver.net/pub/plesk/PHP74_17 bionic/all amd64 Packages
     release o=Plesk,a=bionic,n=bionic,l=PHP v 7.4 packages,c=all,b=amd64
     origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/plesk/PHP73_17 bionic/all amd64 Packages
     release o=Plesk,a=bionic,n=bionic,l=PHP v 7.3 packages,c=all,b=amd64
     origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/plesk/PHP72_17 bionic/all amd64 Packages
     release o=Plesk,a=bionic,n=bionic,l=PHP v 7.2 packages,c=all,b=amd64
     origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/plesk/PHP71_17 bionic/all amd64 Packages
     release o=Plesk,a=bionic,n=bionic,l=PHP v 7.1 packages,c=all,b=amd64
     origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/plesk/ubuntu/PHP70_17 bionic/all amd64 Packages
     release o=Plesk,a=bionic,n=bionic,l=PHP v 7.0 packages,c=all,b=amd64
     origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/plesk/debian/SITEBUILDER_17.8.12 all/all i386 Packages
     release o=Plesk,a=all,n=all,l=SITEBUILDER 17.8.12 packages,c=all,b=i386
     origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/plesk/debian/SITEBUILDER_17.8.12 all/all amd64 Packages
     release o=Plesk,a=all,n=all,l=SITEBUILDER 17.8.12 packages,c=all,b=amd64
     origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/plesk/pool/PSA_18.0.30_4529 bionic/extras amd64 Packages
     release o=Plesk,a=bionic,n=bionic,l=Plesk 18.0.30 packages,c=extras,b=amd64
     origin ftp.stratoserver.net
500 ftp://ftp.stratoserver.net/pub/plesk/pool/PSA_18.0.30_4529 bionic/all amd64 Packages
     release o=Plesk,a=bionic,n=bionic,l=Plesk 18.0.30 packages,c=all,b=amd64
     origin ftp.stratoserver.net
Pinned packages:


exit status 1

----------

Die automatischen Emails endeten am 13.10.2020 mit folgender Notiz - seitdem kommen auch keine mehr:

Hallo admin, es sind Probleme mit dem Tool für Systemupdates auf Ihrem Server aufgetreten. Beheben Sie die Probleme manuell.

Grund: 2020-10-13 04:39:33 INFO: pum is called with arguments: ['--list', '--repo-info', '--json']
2020-10-13 04:39:44 ERROR:
2020-10-13 04:39:44 ERROR: Exited with returncode 1.

Am 7.10. wars zuletzt das:

Die folgenden Pakete wurden erfolgreich aktualisiert:
- initramfs-tools 0.130ubuntu3.11 vom Repository Ubuntu for bionic-updates by Ubuntu (vorherige Version: 0.130ubuntu3.10 vom Repository now)
- initramfs-tools-bin 0.130ubuntu3.11 vom Repository Ubuntu for bionic-updates by Ubuntu (vorherige Version: 0.130ubuntu3.10 vom Repository now)
- initramfs-tools-core 0.130ubuntu3.11 vom Repository Ubuntu for bionic-updates by Ubuntu (vorherige Version: 0.130ubuntu3.10 vom Repository now)

30.09. das:
Die folgenden Pakete wurden erfolgreich aktualisiert:
- cifs-utils 2:6.8-1ubuntu1.1 vom Repository Ubuntu for bionic-updates by Ubuntu (vorherige Version: 2:6.8-1ubuntu1 vom Repository now)

--------

Das hier hatte ich schon versucht, ohne Erfolg. Es gibt da auch keine Fehlermeldung:

Plesk Update Manager (PUM) fails: pum is called with arguments

Applicable to: Plesk for Linux Symptoms Operations involving package installation or update do not perform as expected and results in the error message which can be found in Plesk interface, /va...

support.plesk.com

Gab es hier auch schonmal, aber brachte mich nicht weiter:

Was will mir diese Package Update Manager notification sagen?

Hallo zusammen, ich habe vom Package Update Manager per Email folgendes erhalten: Hallo admin, es sind Probleme mit dem Tool für Systemupdates auf Ihrem Server ... aufgetreten. Beheben Sie die Probleme manuell. Grund: 2018-07-07 03:51:08 INFO: pum is called with arguments: ['--list'...

serversupportforum.de

GwenDragon · Nov 23, 2020

Zeig mal den Inhalt von
1. /etc/apt/sources.list
2. /etc/apt/sources.list.ai_back

spookie79 · Nov 23, 2020

sources.list
# deb ftp://ftp.stratoserver.net/pub/linux/ubuntu bionic main restricted universe
# deb-src ftp://ftp.stratoserver.net/pub/linux/ubuntu bionic main restricted universe
# deb ftp://ftp.stratoserver.net/pub/linux/ubuntu bionic-updates main restricted universe
# deb-src ftp://ftp.stratoserver.net/pub/linux/ubuntu bionic-updates main restricted universe
# deb ftp://ftp.stratoserver.net/pub/linux/ubuntu bionic-security main restricted universe
# deb-src ftp://ftp.stratoserver.net/pub/linux/ubuntu bionic-security main restricted universe

sources.list.ai_back - gibts leider nicht.
Hilft die hier: sources.list.bak
# deb ftp://ftp.stratoserver.net/pub/linux/ubuntu bionic main restricted universe
# deb-src ftp://ftp.stratoserver.net/pub/linux/ubuntu bionic main restricted universe
# deb ftp://ftp.stratoserver.net/pub/linux/ubuntu bionic-updates main restricted universe
# deb-src ftp://ftp.stratoserver.net/pub/linux/ubuntu bionic-updates main restricted universe
# deb ftp://ftp.stratoserver.net/pub/linux/ubuntu bionic-security main restricted universe
# deb-src ftp://ftp.stratoserver.net/pub/linux/ubuntu bionic-security main restricted universe

sources.list.distUpgrade
# deb ftp://ftp.stratoserver.net/pub/linux/ubuntu bionic main restricted universe
# deb-src ftp://ftp.stratoserver.net/pub/linux/ubuntu bionic main restricted universe
# deb ftp://ftp.stratoserver.net/pub/linux/ubuntu bionic-updates main restricted universe
# deb-src ftp://ftp.stratoserver.net/pub/linux/ubuntu bionic-updates main restricted universe
# deb ftp://ftp.stratoserver.net/pub/linux/ubuntu bionic-security main restricted universe
# deb-src ftp://ftp.stratoserver.net/pub/linux/ubuntu bionic-security main restricted universe

danton · Nov 23, 2020

Interessant wäre noch, was in den Dateien in /etc/apt/sources.list.d steht. Evtl. ist auch der Plesk-Mirror bei Strato nicht in Ordnung?

spookie79 · Nov 23, 2020

plesk.list
## Persistent repositories for Plesk Products.
# deb ftp://ftp.stratoserver.net/pub/plesk/pool/PSA_18.0.30_4201/ bionic extras
# deb ftp://ftp.stratoserver.net/pub/plesk/ubuntu/PHP70_17 bionic all
# deb ftp://ftp.stratoserver.net/pub/plesk/PHP71_17/ bionic all
# deb ftp://ftp.stratoserver.net/pub/plesk/PHP72_17/ bionic all
# deb ftp://ftp.stratoserver.net/pub/plesk/PHP73_17/ bionic all

plesk.list.distUpgrade
## Persistent repositories for Plesk Products.
# deb ftp://ftp.stratoserver.net/pub/plesk/pool/PSA_18.0.30_4201/ bionic extras
# deb ftp://ftp.stratoserver.net/pub/plesk/ubuntu/PHP70_17 bionic all
# deb ftp://ftp.stratoserver.net/pub/plesk/PHP71_17/ bionic all
# deb ftp://ftp.stratoserver.net/pub/plesk/PHP72_17/ bionic all
# deb ftp://ftp.stratoserver.net/pub/plesk/PHP73_17/ bionic all

plesk-ext-docker.list.distUpgrade - haben wir hier die Fremdsoftware und das Problem?
deb [arch=amd64] https://download.docker.com/linux/ubuntu focal stable

plesk-migrator.list
# deb [arch=amd64] http://autoinstall.plesk.com/ubuntu/PMM_0.1.10 bionic all

plesk-migrator.list.distUpgrade
# deb [arch=amd64] http://autoinstall.plesk.com/ubuntu/PMM_0.1.10 bionic all

GwenDragon · Nov 23, 2020

@spookie79 Ich würde mal den Strato-Support fragen, ob nicht der interne Linux + Plesk-Mirror derzeit ein Problem hat.

Joe User · Nov 23, 2020

Die geposteten Logs passen nicht zu den geposteten *.list*, das sieht selbst ein bekennender Niemals-nie-nicht-Debian-User wie ich...

spookie79 · Nov 23, 2020

Hab vorhin ein Ticket bei Strato aufgemacht, warten wir es mal ab.
Joe: ich zieh mir das nicht aus den Rippen.

Joe User · Nov 24, 2020

Das mag sein und dennoch sind sämtliche von Dir geposteten *.list vollständig kommentiert aka leer und sämtliche *.distUpgrade/*.bak nicht relevant, da nicht vom Paketmanager gelesen/genutzt...

spookie79 · Nov 24, 2020

Strato hat keine Problem haben sie mir geschrieben.
Problem liegt weiterhin lokal auf der Kiste. Sein Testserver steht auf:
Produkt: Plesk Obsidian 18.0.31 Update Nr. 1 , zuletzt aktualisiert: 20. Nov. 2020 07:08:44

Ich weiss nicht was da drin stehen muss oder nicht, poste doch nur was ich habe. Aktuell auch direkt angehängt und eben nochmal runtergeladen.

GwenDragon · Nov 24, 2020

Wenn schon dann so (ungetestet):

plesk.list

Code:

## Persistent repositories for Plesk Products.
deb ftp://ftp.stratoserver.net/pub/plesk/pool/PSA_18.0.30_4201/ bionic extras
deb ftp://ftp.stratoserver.net/pub/plesk/ubuntu/PHP70_17 bionic all
deb ftp://ftp.stratoserver.net/pub/plesk/PHP71_17/ bionic all
deb ftp://ftp.stratoserver.net/pub/plesk/PHP72_17/ bionic all
deb ftp://ftp.stratoserver.net/pub/plesk/PHP73_17/ bionic all

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